Successful healthcare organizations do not just happen – and they do not just stay successful. They are flourishing because of individually successful people who do the right things at the right time in the right circumstances. The administrators of these organizations are leaders, who work with their people to create a clear direction and vision, build effective teams, focus on patient needs, and have good acumen and skills.

Medical administrators are often promoted from within the ranks of clinical and carer staff by virtue of their seniority and the need for development of core competencies related to the administrative functions of their roles is often overlooked. Formal management training is not compulsory in their career path before taking up such positions, even though knowledge of HR Management, Legal & Ethical issues, Equipment Management, Financial Management, Hospital Operations, Hospital Performance, Quality & Patient Safety etc. is absolutely essential for efficient management practice and is reflected in the performance and productivity of the healthcare organizations.

A study done by the Department of Hospital Administration, AIIMS, New Delhi on the competencies of Indian Healthcare Leaders had found that a majority of the respondents felt that they are deficient in the necessary leadership and managerial skills and competencies.

The significant amongst them as identified by the study are:

These skills and competencies can be acquired through a conscious effort and training.

Focus Areas

Issues and Challenges for Healthcare Leaders
  • Leadership and Innovation in Healthcare
  • Case Studies in Hospital Administration
Medico-Legal Issues in Healthcare
  • Legal & Ethical Issues in Medical & Hospital Practice
  • Consumer Protection Act : Application in Healthcare
Healthcare Operations Management
  • Improving Patient Flow and Resource Management
  • Cost Effective Implementation of I.T. in Hospital
  • Operational Excellence in Healthcare
Procurement and Inventory Management in Hospitals
  • Equipment Management : Issues, Challenges & Strategies
  • Healthcare Technology Assessment in Supply Chain Management
  • OR Techniques in Hospital Inventory & Logistics Management
  • Case Studies in Hospital Procurement
Healthcare Quality & Hospital Accreditation
  • Quality & Patient Safety in Healthcare
  • Hospital Accreditation including NABH & NABL Certification
Emerging Issues in Hospital & Healthcare Management
  • Challenges in Healthcare Facility Planning
  • Strategies in Hospital Project Management
  • Outsourcing & Public-Private Partnership Models in Healthcare


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